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Sample letter · New York

A New York security deposit demand letter, when the landlord never sent anything

This is the full letter the Demand Letter Companion wrote for a fictional Brooklyn tenant. The landlord sent no refund and no itemized statement within New York’s 14 days, and only answered one text with “I’m checking the apartment.” Names and addresses are blurred, as they would be on a real letter.

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New York's deposit rules at a glance

The rules this letter is built on, checked against the statute on October 25, 2026. General information, not legal advice.

Deadline
14 days after the tenant moves out to return the deposit, or send an itemized statement of what was kept and why with the rest of it.N.Y. Gen. Oblig. Law § 7-108(1-a)(e)
Missing the deadline
A landlord who misses the 14 days forfeits any right to keep any part of the deposit.N.Y. Gen. Oblig. Law § 7-108(1-a)(e)
What can be deducted
Only reasonable, itemized costs for unpaid rent, damage beyond normal wear and tear, and a few other items. Never ordinary wear and tear.N.Y. Gen. Oblig. Law § 7-108(1-a)(b)
Burden of proof
The landlord has to prove the amount it kept was reasonable.N.Y. Gen. Oblig. Law § 7-108(1-a)(f)
Penalty
If a judge finds a willful violation, punitive damages of up to twice the deposit, in addition to actual damages. Not automatic.N.Y. Gen. Oblig. Law § 7-108(1-a)(g)
Deposit limit
No more than one month’s rent.N.Y. Gen. Oblig. Law § 7-108(1-a)(a)
Small claims
$10,000 in New York City; $5,000 in city courts outside NYC and in Nassau and Suffolk; $3,000 in town and village courts.NY Courts small-claims guidance

Sample Fictional case · names and addresses blurred

October 29, 2026

Daniel [redacted]
[redacted]
Brooklyn, NY 11237

Victor [redacted]
[redacted]
White Plains, NY 10605

Re: Demand for return of security deposit — [redacted], Brooklyn, NY 11237

Dear Mr. [redacted]:

I demand return of my full $2,400.00 security deposit.

I rented [redacted], Brooklyn, NY 11237, from July 1, 2025 through June 30, 2026, and paid a $2,400.00 security deposit. I moved out and returned possession on June 30, 2026.

Under N.Y. Gen. Oblig. Law § 7-108(1-a)(e)1, you were required to return my deposit or provide an itemized statement of deductions with any remaining balance by July 14, 20262. As of October 29, 2026, I have received neither any portion of my deposit nor an itemized statement, and the deadline is 107 days past. By missing that deadline, you forfeited any right to keep any part of my deposit3. My right to the full refund does not depend on whether any deduction would otherwise have been justified.

On July 20, 2026, I texted you asking about my deposit. You replied, “I’m checking the apartment, will let you know.”1 I have received no further response.

Under N.Y. Gen. Oblig. Law § 7-108(1-a)(g), I may recover the $2,400.00 withheld plus punitive damages of up to twice my deposit if a judge finds that you willfully violated the security-deposit rules. That would permit potential court recovery of up to $7,200.00: $2,400.00 in actual damages plus up to $4,800.00 in punitive damages. Punitive damages are not automatic1; a judge must determine whether the violation was willful and what amount to award. The $7,200.00 is potential recovery in court, not my immediate settlement request.

To settle this matter now, I request payment of $2,400.00 by November 12, 20261. Please mail payment by check or money order to my address above.

I would prefer to resolve this matter without litigation. If I do not receive payment by November 12, 2026, I will file a complaint in small claims court without further notice.

Sincerely,

____________________________
Daniel [redacted]

Your letter will be different

The Companion builds each letter from your lease, your answers, and your state’s rules. So yours won’t look exactly like this one:

  • Not every landlord misses a deadline. If yours didn’t, the letter won’t claim it.
  • Penalties vary a lot by state. Some states have none, some double or triple the deposit, and some require bad faith. Your letter uses your state’s rule.
  • Your disputes come from your facts — what was there at move-in, what you did at move-out, and what you can show.

You read and approve every word before you print, sign, and mail it.

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This sample shows what the Demand Letter Companion produces for one fictional situation. It is not legal advice, and it is not a template to copy for your own case. Laws and outcomes vary by state and by facts.