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Sample letter · California

A California security deposit demand letter, when the landlord missed the 21-day deadline

This is the full letter the Demand Letter Companion wrote for a fictional California tenant. The landlord kept $1,400 of a $2,000 deposit and sent its itemized statement nine days late. Names and addresses are blurred, as they would be on a real letter.

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California's deposit rules at a glance

The rules this letter is built on, checked against the statute on October 25, 2026. General information, not legal advice.

Deadline
21 days after the tenant moves out to return the deposit or send an itemized statement of deductions.Cal. Civ. Code § 1950.5(h)(1)
What the statement must include
Each deduction, with copies of receipts or invoices for the work, and photos for repair and cleaning charges.Cal. Civ. Code § 1950.5(g)-(h)
Normal wear and tear
The landlord may not charge for ordinary wear and tear.Cal. Civ. Code § 1950.5(e)
Burden of proof
The landlord has to prove the amounts it claims were reasonable.Cal. Civ. Code § 1950.5(m)
Penalty
If a judge finds the landlord kept the deposit in bad faith, up to twice the deposit in addition to actual damages. Not automatic.Cal. Civ. Code § 1950.5(m)
Deposit limit
One month's rent for deposits collected since July 1, 2024 (two months for some small landlords).Cal. Civ. Code § 1950.5(c)
Small claims
Individuals can sue for up to $12,500.California small-claims guidance

Sample Fictional case · names and addresses blurred

October 27, 2026

Natalie [redacted]
[redacted]
Sacramento, CA 95814

[redacted] Property Holdings LLC
[redacted]
Sacramento, CA 95814

Re: Demand for return of security deposit — [redacted], Sacramento, California 95814

Dear [redacted] Property Holdings LLC:

I demand return of the remaining $1,400.00 of my security deposit.

I rented [redacted], Sacramento, California 95814, from September 1, 2025 through August 31, 2026, and paid a $2,000.00 security deposit. I moved out and returned possession on August 31, 2026. I received a $600.00 refund and an itemized statement on September 30, 2026.

Under Cal. Civ. Code § 1950.5(h)(1)1, you had 21 days after August 31, 2026—until September 21, 2026—to return my security deposit or send the itemized list of deductions. You missed that deadline: the refund and itemized statement were not provided until September 30, 2026, nine days late2. This violation is separate from my objections to the deductions themselves.

I dispute the entire $1,000.00 carpet replacement charge. The carpet was old and worn when I moved in, with several worn-down patches, and looked the same when I moved out. The replacement charge concerns ordinary wear and a pre-existing condition, not damage I caused.

I also dispute the entire $400.00 painting charge. The walls already had many nail holes when I moved in, and I added no new holes. I should not be charged to fill and paint holes that existed before my tenancy.

I cleaned the home thoroughly and removed all my belongings before returning possession. I have photographs from both move-in and move-out supporting my account of the property’s condition.

Under Cal. Civ. Code § 1950.5(b), (e)(1), repair deductions must be allowed and reasonably necessary for damage caused by me or my guests, excluding ordinary wear and tear. I dispute both charges because they concern unchanged or pre-existing conditions. Under Cal. Civ. Code § 1950.5(m), you bear the burden of proving1 that the amounts claimed were reasonable. I request the supporting bills, invoices or receipts, any required labor descriptions, time spent and hourly rates, and the required condition photographs under Cal. Civ. Code § 1950.5(g)-(h).

I am entitled to return of the $1,400.00 wrongfully withheld. Under Cal. Civ. Code § 1950.5(m), if a judge finds that you retained my deposit in bad faith, I may also recover statutory damages of up to twice my full $2,000.00 deposit. Those statutory damages are not automatic1 and depend on the judge’s finding of bad faith. My potential recovery under this provision is $1,400.00 in actual damages plus up to $4,000.00 in statutory damages, for a total of up to $5,400.00.

To settle this matter now, I request payment of $1,400.00 by November 10, 20261. This settlement demand is lower than the potential $5,400.00 recovery described above. I request that payment be made by check or money order mailed to my address above.

I would prefer to resolve this matter without litigation.

If I do not receive payment by November 10, 2026, I will file a complaint in small claims court without further notice.

Sincerely,

____________________________
Natalie [redacted]

Your letter will be different

The Companion builds each letter from your lease, your answers, and your state’s rules. So yours won’t look exactly like this one:

  • Not every landlord misses a deadline. If yours didn’t, the letter won’t claim it.
  • Penalties vary a lot by state. Some states have none, some double or triple the deposit, and some require bad faith. Your letter uses your state’s rule.
  • Your disputes come from your facts — what was there at move-in, what you did at move-out, and what you can show.

You read and approve every word before you print, sign, and mail it.

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This sample shows what the Demand Letter Companion produces for one fictional situation. It is not legal advice, and it is not a template to copy for your own case. Laws and outcomes vary by state and by facts.