FAQ
Questions, answered plainly
Common questions about the case check, the guide, costs, the guarantee, and how this works.
What does the free case check cost?
The case check is free and takes about 5–10 minutes. You get an honest read on whether your case shows strong indicators, is worth investigating further, or looks weak.
What does the full product cost?
The full Get My Security Deposit Back guide is $49.
That gives you the complete AI-guided process: case review, state-specific law lookup, demand letter preparation, small claims filing guidance, evidence organization, hearing preparation, and post-judgment collection steps.
Are there other costs besides the guide?
Usually, yes.
If you only use the guide to prepare and send a demand letter, your extra costs are usually small. Certified mail generally costs around $10.
If your case goes to small claims court, filing fees commonly run between about $50 and $100, depending on your state and court. Some courts charge more or less, and some offer fee waivers for people who cannot afford the filing fee.
Many users should also expect to use a paid AI subscription for best results. Most paid AI subscriptions are around $20 per month. Most security deposit cases only require 1 to 2 months of AI use, and you can cancel the subscription after your case ends.
Which AI assistants work with this?
The guide is designed to work with the major AI assistants: ChatGPT, Claude, and Gemini.
For best results, a paid subscription is strongly recommended. Paid versions usually handle longer documents better, remember more of the conversation, and produce stronger document drafts.
You do not need to keep the subscription forever. Most users only need it while the case is active.
Do I need to be good with AI?
No.
You do not need to know how to write prompts. You do not need to understand legal language. You do not need to know what to ask first.
The guide gives you the starter message to copy and paste. Once you upload the PDF and paste that message, the AI reads the guide and walks you through the process one step at a time.
If you can download a file, upload a file, and copy and paste a message, you can use this.
Is this legal advice?
No.
This site and product provide legal information, not legal advice. That means the guide can explain the process, help you understand public laws and court rules, and help you prepare your own documents.
It does not create an attorney–client relationship. It does not guarantee a result. For advice about your specific legal rights, you should speak with a licensed attorney in your state.
Is there a guarantee?
Yes.
Get My Security Deposit Back comes with a win-or-refund guarantee.
If you complete the full small claims process described in the guide and the court does not enter judgment in your favor, you are entitled to a refund of the product price.
The guarantee is designed to be simple: if you truly use the process all the way through and still do not get a favorable judgment, you do not pay for the guide.
What do I have to do to qualify for the refund?
To qualify, you must complete the full process. That means you must:
- Send the demand letter by certified mail with return receipt requested
- File the small claims lawsuit in the proper court
- Serve the landlord through a legally valid method in your state
- Reach a hearing or default judgment review, where the court does not enter judgment in your favor
You will need to provide basic documentation showing those steps were completed.
A full explanation of the refund terms is available here: Win-or-Refund Policy.
What does not qualify for a refund?
The guarantee does not apply if the full process was not completed.
For example, the refund does not apply if you stop after sending the demand letter, abandon the case before court, or choose not to serve the landlord.
It also does not apply if you win by settlement. If your landlord pays you in full, or you accept a settlement offer before or during the case, the product worked — even if the court never entered judgment.
The guarantee also does not cover cases that fall outside small claims court. This product is designed for small claims security deposit cases only.
What happens if I lose?
If the court does not enter judgment in your favor after you complete the full process, you can request a refund of the $49 product cost under the win-or-refund guarantee.
You may still be responsible for costs paid to other parties, such as court filing fees, certified mail, service costs, or AI subscription fees. Those are not paid to us, so they are not part of the product refund.
Losing does not mean you did anything wrong. It simply means the court did not agree with your claim, your evidence, or your legal position. Court outcomes depend on facts, evidence, the judge, the landlord's defense, and your state's law.
The purpose of the guide is to help you show up prepared, organized, and confident. It cannot promise a win. But if you fully use the process and still do not receive a favorable judgment, the product cost is refunded.
What if my landlord settles before court?
That is usually a good outcome.
Many security deposit cases resolve after a strong demand letter or after the landlord sees that you are prepared to file. If your landlord pays you or you accept a settlement, the guarantee does not apply because the case succeeded without needing a court judgment.
What if I win, but the landlord does not pay?
That is not considered a loss under the guarantee.
The guarantee covers getting a judgment, not collecting the money. A judgment means the court has ruled in your favor and says the landlord legally owes you money.
If the landlord does not pay voluntarily, the guide walks you through post-judgment collection options, such as sending a post-judgment demand letter and learning what enforcement tools may be available in your state.
Can I use the free version of ChatGPT, Claude, or Gemini?
You may be able to use the free version for the free case check or for basic questions.
For the full guide, a paid AI subscription is strongly recommended. The full process involves uploading documents, reviewing legal rules, drafting letters, preparing forms, organizing evidence, and returning to the same conversation over time. Paid versions are usually better suited for that.
Most users only need the subscription while the case is active, usually 1 to 2 months.
Do I need a lawyer?
No.
This product is designed for tenants handling security deposit disputes in small claims court without hiring a lawyer. Small claims court is built for regular people to represent themselves.
That said, some cases are more complicated. If your case is outside small claims limits, involves a large counterclaim, includes unusual lease terms, or you simply want professional advice, you should speak with a licensed attorney in your state.
What if my case is weak?
That can happen.
Not every withheld deposit is worth pursuing. Some landlords follow the rules, document the deductions, and return what the law requires.
That is why the free case check exists. It gives you an honest read before you spend money on the full guide. If your case looks weak, the case check should tell you that plainly.
A truthful "this may not be worth pursuing" is better than wasting time, money, and energy on a case that is unlikely to succeed.
Does this work in every state?
The guide is designed for residential security deposit cases in the United States.
Security deposit laws vary by state, and sometimes by city. The AI guide looks up your state's rules during your case, including deadlines, itemization requirements, penalties, small claims limits, and filing procedures.
The product is for small claims court only. If your claim belongs in a higher civil court, this product may not be the right fit.
What do I need before I start?
You do not need everything before starting, but the more you have, the better.
Helpful documents include:
- Your lease
- Proof you paid the deposit
- Move-out photos or videos, if you have them
- The landlord's itemized deduction list, if one was sent
- Texts or emails with the landlord
- Proof of when you moved out or returned keys
- Any receipts or records related to cleaning, repairs, or move-out condition
Do not panic if you do not have all of these. Many tenants have incomplete records. The guide helps you work with what you have.
Not sure where you stand?
Take the free case check and get an honest read in about 5–10 minutes.
Free. Informational only. Not legal advice.